Privacy Policy

Last Updated: 04/05/2026

Northwest Rescue (“Company,” “we,” “our,” or “us”) operates the website https://nwrescue.org (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address

Employment Information

When submitting job applications:

  • Employment history
  • References
  • Qualifications and related information

Patient & Insurance Information (PHI)

Certain forms collect sensitive information, including:

  • Insurance details
  • Medical-related information
  • Supporting documents

Important: This information is collected only through secure, HIPAA-compliant third-party forms provided by JotForm and is not stored on our website.

Survey & Feedback Data

We may collect feedback from patients regarding their experience through voluntary surveys.

2. How We Collect Information

We collect information through:

  • Website contact forms
  • Survey forms
  • Job application forms
  • Secure third-party forms (JotForm)
  • Automated technologies (e.g., cookies, analytics tools)

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide customer support
  • Process employment applications
  • Facilitate patient billing and administrative processes
  • Improve our services and website functionality
  • Analyze website traffic and usage
  • Comply with legal obligations

4. HIPAA & Sensitive Information

Northwest Rescue does not store Protected Health Information (PHI) on this website.

All sensitive patient and insurance information is submitted through secure, HIPAA-compliant third-party forms provided by JotForm.

We take appropriate steps to ensure that sensitive data is handled in accordance with applicable healthcare privacy standards.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure proper website functionality
  • Analyze website traffic and usage
  • Improve user experience

Cookies may include:

  • Necessary cookies
  • Analytics cookies

For more information, please see our Cookie Policy.

6. Third-Party Services

We may use third-party services, including:

  • Webflow (website hosting)
  • JotForm (secure form processing, including HIPAA-compliant forms)
  • Google Analytics (traffic analysis)
  • Google Maps (location services)
  • Google Search Console / Microsoft Webmaster Tools
  • Vimeo and YouTube (video content)
  • Stripe (payment processing)
  • Google reCAPTCHA (spam prevention)

These third parties may collect data in accordance with their own privacy policies.

7. Payments

Payments made through the Site are processed securely via Stripe. We do not store payment information on our servers.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information.

However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion
  • Limit or object to certain processing

To make a request, contact us at: info@nwrescue.org

10. Children’s Privacy

This Site is not intended for children under the age of 13, and we do not knowingly collect information from children.

11. External Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Information

If you have questions about this Privacy Policy, please contact us:

Northwest Rescue
5952 North 2nd Street
Loves Park, Illinois 61111
info@nwrescue.org