Privacy Policy

Last Updated: 04/05/2026

Northwest Rescue (“Company,” “we,” “our,” or “us”) operates the website https://nwrescue.org (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

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1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing address

Employment Information

When submitting job applications:

  • Employment history
  • References
  • Qualifications and related information

Patient & Insurance Information (PHI)

Certain forms collect sensitive information, including:

  • Insurance details
  • Medical-related information
  • Supporting documents

Important: This information is collected only through secure, HIPAA-compliant third-party forms provided by JotForm and is not stored on our website.

Survey & Feedback Data

We may collect feedback from patients regarding their experience through voluntary surveys.

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2. How We Collect Information

We collect information through:

  • Website contact forms
  • Survey forms
  • Job application forms
  • Secure third-party forms (JotForm)
  • Automated technologies (e.g., cookies, analytics tools)

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3. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide customer support
  • Process employment applications
  • Facilitate patient billing and administrative processes
  • Improve our services and website functionality
  • Analyze website traffic and usage
  • Comply with legal obligations

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4. HIPAA & Sensitive Information

Northwest Rescue does not store Protected Health Information (PHI) on this website.

All sensitive patient and insurance information is submitted through secure, HIPAA-compliant third-party forms provided by JotForm.

We take appropriate steps to ensure that sensitive data is handled in accordance with applicable healthcare privacy standards.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Ensure proper website functionality
  • Analyze website traffic and usage
  • Improve user experience

Cookies may include:

  • Necessary cookies
  • Analytics cookies

For more information, please see our Cookie Policy.

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6. Third-Party Services

We may use third-party services, including:

  • Webflow (website hosting)
  • JotForm (secure form processing, including HIPAA-compliant forms)
  • Google Analytics (traffic analysis)
  • Google Maps (location services)
  • Google Search Console / Microsoft Webmaster Tools
  • Vimeo and YouTube (video content)
  • Stripe (payment processing)
  • Google reCAPTCHA (spam prevention)

These third parties may collect data in accordance with their own privacy policies.

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7. Payments

Payments made through the Site are processed securely via Stripe. We do not store payment information on our servers.

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8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information.

However, no system is completely secure, and we cannot guarantee absolute security.

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9. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion
  • Limit or object to certain processing

To make a request, contact us at: info@nwrescue.org

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10. Children’s Privacy

This Site is not intended for children under the age of 13, and we do not knowingly collect information from children.

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11. External Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

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13. Contact Information

If you have questions about this Privacy Policy, please contact us:

Northwest Rescue
5952 North 2nd Street
Loves Park, Illinois 61111
info@nwrescue.org

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